the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 1240693156
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verifying the OTP (One-Time Password) that is sent to your number will then log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then click "send OTP" - if you don't receive the OTP after a reasonable amount of time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. After installing the updated app, you can log in and enjoy playing.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other comparable apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw the bonus money collected through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhaar card, UPI details, and bank information. This will ensure a seamless verification process. Having all required details saved in the app will facilitate a smooth continuation of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the timeline can range from 30 minutes to 3 hours. However, there may be occasional payment delays, requiring a wait time of up to 24 hours. This delay can occur when payments take longer than expected to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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